Tuesday, May 9, 2017

Apollo Server Is Offline

The Apollo server is offline, we're investigating why and will rectify as quickly as possible.

We apologize for the inconvenience.

UPDATE 3:40pm PDT: The host node that the Apollo server resides on has run into an issue and we have a tech working on it currently.

UPDATE 3:50pm PDT: All services are back up and everything is humming along as it should be! Thank you for your patience.

Wednesday, February 8, 2017

Google Search Console Erroneous Update Required Email

If you have WordPress or Joomla installed and also signed up for Google Search Console (formerly called Google Webmaster Tools), you may have received a notice recently saying that your WordPress (or Joomla) install was outdated and needs to be updated.

The problem is, in almost all (if not all) cases, this information was wrong, and the site is already running the current version of the software in question. There's been a lot of buzz about these erroneous notices in the web hosting community, though I noticed it when I received the notice regarding a few sites I had personally updated last week.

It never hurts to confirm an update has been made, but this looks like an issue with Google's version detection software.

Thursday, December 29, 2016

Why We Will Never Sell Comodo SSL Certificates

In today's episode of "Clueless Telemarketers Who Don't Do Their Homework" we'll examine cold calls from none other than Comodo SSL certificates. Today we received a voicemail from someone calling from (201) 620-6929. Here's the message they left:

"Hello, we're calling in regards to an expiring security certificate on one of your website and like to talk to you about some renewal options if you can give us a call back at 973-915-3191 the number is 973-915-3191. Thank you."

Notice that at no time do they say the name of the company they're calling from, which is not only extremely unprofessional, but a tactic used by spammers and scammers. At the beginning of the voicemail I can here someone's TV in the background, before the obviously pre-recorded message is played. Yeah, Comodo just gets more professional all the time....NOT.

I did a little Googling, and found the number belongs to Comodo. I also found quite a few businesses posting about Comodo making misleading cold calls, and reporting them going back several years.

"Comodo is performing misleading cold calls designed to trick you into purchasing a SSL certificate with them rather than renewing with your existing provider. Remember when you used to get letters and emails from companies like Domain Registry of America (DROA). I think everyone agreed those were disreputable. Comodo is performing the same sort of activity."

Roger, infosecblog.org, 7/18/2011

Comodo sells SSL certificates. The part their spammer apparently missed is....so do we.

We also don't do business with any vendor that uses these sort of deceptive selling tactics.