Sunday, August 24, 2014

Server Maintenance

In a few hours we will be performing a series of server upgrades to improve the security and stability of the server's systems, specifically the Linux kernel. These upgrades will address intermittent stability issues that have been seen on the most recent vendor-supplied Linux kernels.

 At the same time we will install a stable, live kernel image patching system - part of a series of planned service upgrades - that will limit the need for future reboots when a new kernel is installed.

The maintenance window is Monday August 25th, from 2am to 4am, EST, 11pm (Sunday night) to 1am PST. Sorry for the short notice folks, sometimes it's unavoidable.

We expect the maintenance window to last approximately two hours, and during that time, your server is likely to be inaccessible for approximately 10-15 minutes from the time of reboot.  In other words there will only be 10-15 minutes of downtime, but it will occur sometime during the two hour window.

We appreciate your patience as we work to ensure the security and stability of your content and data.

Wednesday, August 20, 2014

Server Sluggishness

We've noticed the server, while still "up" and displaying websites as it should, is being rather sluggish and slow to respond. The cause is being investigated and will hopefully be rectified momentarily.