Monday, December 11, 2017

[RESOLVED] Network-related Server Issue

The Apollo server is down due to a network-related issue, meaning the network that connects the server to the outside world. The data center is aware of the problem and technicians are currently working to restoring services.

I will update this post as soon as we have more information. We apologize for the disruption.

1:35pm All services are back up. Thank you for your patience.

Tuesday, May 9, 2017

[RESOLVED] Apollo Server Is Offline

The Apollo server is offline, we're investigating why and will rectify as quickly as possible.

We apologize for the inconvenience.

UPDATE 3:40pm PDT: The host node that the Apollo server resides on has run into an issue and we have a tech working on it currently.

UPDATE 3:50pm PDT: All services are back up and everything is humming along as it should be! Thank you for your patience.

Wednesday, February 8, 2017

Google Search Console Erroneous Update Required Email

If you have WordPress or Joomla installed and also signed up for Google Search Console (formerly called Google Webmaster Tools), you may have received a notice recently saying that your WordPress (or Joomla) install was outdated and needs to be updated.

The problem is, in almost all (if not all) cases, this information was wrong, and the site is already running the current version of the software in question. There's been a lot of buzz about these erroneous notices in the web hosting community, though I noticed it when I received the notice regarding a few sites I had personally updated last week.

It never hurts to confirm an update has been made, but this looks like an issue with Google's version detection software.