There is an intermittent outage of some services, which seems to be linked to last night's cpanel upgrade. We are working on the problem now and will have all services restored momentarily. Thank you for your patience.
EDIT: 2:18pm I am continuing to work on this issue. I've lodged a support ticket with cPanel, my first in five years. There are 28 requests ahead in the queue.
EDIT2: 4:36pm A cPanel tech is currently working on the server.
EDIT3: 6:30pm Fixed! That was quite a ride. We apologize for the outage and will look into what we can change to avoid this in the future. I was already researching adding complimentary backup DNS to be included in all packages...I think I need to step that up.
We're still not sure (nor was the DELIGHTFUL and efficient cPanel tech, David L, who fixed the problem) what caused the problem with the DNS server. I'm as guilty as anyone of jumping to conclusions and assuming it must have been cPanel, since it was working fine before their nightly update, but in truth...the cPanel update also "sets off" updates from the OS and various vendors. There are hundreds of different applications, software and scripts that get updated nightly, and occasionally they don't play nice or have an unforeseen bug.
We do the best we can to minimize downtime and outages, and thank you for your patience.
Sunday, June 29, 2008
Some services down
2008-06-29T04:04:00-07:00
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