And yet they claim the hardware is "fine" per Tuesday night's test. Clearly it is not, and the data center is not performing according to my contract with them. We'll be moving the accounts to another server starting immediately. When we have the new IP clients will be notified individually.
I am very sorry for this disruption.
2:28pm [PDT]: Services are back up, the data center technicians are going over the server yet again. As soon as the new server (at a different data center!) set-up is complete, we will be transferring all accounts, as fast as possible.
Thursday, July 24, 2008
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